Terms & Conditions

1. Introduction and Acceptance of Terms

Welcome to 999ab, an online gaming platform serving players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. These Terms & Conditions constitute a legally binding agreement between you (the player) and 999ab. By registering an account, making a deposit, or otherwise using any service offered on this platform, you confirm that you have read, understood, and agreed to these terms in their entirety.

999ab reserves the right to modify these Terms & Conditions at any time. Continued use of the platform after changes have been posted constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any updates.

2. Eligibility and Age Restriction

To open and use a 999ab account, you must meet the following eligibility criteria without exception. Failure to comply may result in immediate account suspension and forfeiture of any funds held therein.

• You must be at least 21 years of age (21+ only). Proof of age may be requested at any time.
• You must be a natural person and not a corporation, partnership, or other entity.
• You must not be a current employee, contractor, or family member of a 999ab employee.
• You must have the legal capacity to enter into binding contracts under the laws applicable in your jurisdiction.

3. Account Registration and Verification

Each player is permitted to hold only one (1) active account on 999ab. Duplicate or multi-account registrations are strictly prohibited and will result in permanent account closure with forfeiture of balances. When registering, you are required to provide accurate, current, and complete information about yourself.

• You are responsible for maintaining the confidentiality of your login credentials. Do not share your username or password with any third party.
• 999ab may request KYC (Know Your Customer) documents at any stage — including during the account opening process, at the time of a withdrawal request, or at random intervals. We may suspend accounts pending KYC completion.
• Any attempt to falsify identity or provide fraudulent documentation will result in immediate permanent ban and reporting to relevant authorities.
• 999ab reserves the right to close any account and void related winnings where the provided information is found to be inaccurate or misleading.

4. Deposits and Withdrawals

999ab supports a variety of payment methods tailored for Bangladeshi players, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. All transactions are processed in Bangladeshi Taka (৳ BDT). Minimum and maximum deposit and withdrawal limits apply and are displayed within the cashier section of your account.

Withdrawal requests are processed within a reasonable timeframe, typically within 24-72 hours subject to completion of KYC verification. 999ab does not charge platform-side fees on withdrawals; however, payment providers may apply their own transaction charges. Players are solely responsible for any tax obligations arising from winnings under applicable local law.

5. Bonuses, Promotions, and Wagering Requirements

All bonuses and promotional offers provided by 999ab are subject to specific terms and conditions including wagering requirements. By claiming any bonus, you agree to the applicable rollover and wagering conditions attached to that offer. General rules applicable to all bonuses include:

• Bonus funds must be wagered a specified number of times before any associated winnings can be withdrawn. The exact wagering requirement is stated on each individual offer page.
• Bonuses are non-transferable and cannot be exchanged for cash in any form prior to fulfilment of stated wagering requirements.
• 999ab reserves the right to withdraw or modify any promotional offer at any time without prior notice if abuse or breach of bonus conditions is suspected.
• Free spins are valid only on the specific games stated in the promotion and expire within the time limit specified.

999ab may run seasonal promotions aligned with major events in Bangladesh such as the BPL, IPL, ICC World Cup, Eid, Durga Puja, Pohela Boishakh, Victory Day (December 16), and Independence Day (March 26). Such offers will carry their own specific promotional terms.

6. Responsible Gaming and Self-Exclusion

999ab is firmly committed to promoting responsible gaming practices across its platform. We strongly encourage all players to set personal deposit limits, session time limits, and loss limits through their account settings. If you feel that gambling is negatively affecting your finances, relationships, or mental health, we urge you to seek assistance immediately.

Players may request a self-exclusion period of 30 days, 90 days, 6 months, 1 year, or a permanent self-exclusion by contacting our support team via email. During any active self-exclusion period, account access will be suspended and no new deposits will be accepted. For more detailed guidance, please visit our Responsible Gaming page.

7. Fair Play and Prohibited Conduct

All games on 999ab are provided by reputable third-party software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Their platforms utilise certified Random Number Generator (RNG) technology to ensure fair and unbiased outcomes. The following conduct is strictly prohibited on 999ab:

• Use of automated bots, scripts, artificial intelligence tools, or any software designed to gain an unfair advantage over the house or other players.
• Collusion with other players, including but not limited to chip dumping in poker, match-fixing in sports betting, or any coordinated strategy to defraud 999ab.
• Any form of money laundering or using the platform as a mechanism to process illicit funds. Suspicious transactions will be reported to the appropriate authorities.

8. Intellectual Property

All content published on the 999ab platform, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and data compilations, is the exclusive property of 999ab or its content suppliers and is protected by applicable intellectual property laws. Reproduction, distribution, or modification of any content without express written permission from 999ab is strictly prohibited.

The 999ab brand name, logo, and all associated trademarks are registered marks. Any unauthorised use of these marks in connection with competing gambling services or other commercial activities is expressly forbidden and may result in legal action.

9. Limitation of Liability and Disclaimer

999ab provides its platform on an "as is" and "as available" basis. We do not make any warranty, express or implied, regarding the uninterrupted availability, accuracy, or fitness for purpose of the platform or its content. To the fullest extent permitted by applicable law, 999ab and its affiliates, officers, directors, employees, agents, and licensors shall not be liable for:

• Any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the platform or its services.
• Any loss of profits, data, goodwill, or other intangible losses resulting from unauthorised access to your account or any interruption in service caused by events beyond our reasonable control (including force majeure events).
• Technical faults, errors in game software, or service outages that may temporarily affect access to games or processing of transactions.

10. Privacy and Data Protection

999ab takes the privacy of its players seriously. All personal data collected during the registration and use of our platform is handled in accordance with our Privacy Policy. We employ SSL encryption and industry-standard security protocols to safeguard your personal and financial information from unauthorised access or disclosure.

By accepting these Terms & Conditions, you consent to the collection, processing, and storage of your personal data as described in our Privacy Policy. We do not sell or share personal data with unaffiliated third parties for their own marketing purposes. You may request access to, correction of, or deletion of your personal data by contacting our support team.

11. Governing Law and Contact

These Terms & Conditions are governed by and construed in accordance with applicable law. By using 999ab, players in Bangladesh accept that any disputes arising from or in connection with use of the platform shall be subject to the exclusive jurisdiction of the competent courts. If you have questions or concerns regarding these terms, or wish to raise a complaint, please contact our support team by email at [email protected]. Our team is available around the clock (24/7, Bangladesh Standard Time, UTC+6) to assist you.